Legal
Shipping Policy
Everything you need to know about how we get your tag to your door.
Last updated: September 2025
Order Processing
Orders are processed within 1โ2 business days of payment confirmation (Monday to Saturday, excluding public holidays). You'll receive a confirmation email once your order is placed.
During peak seasons or sale periods, processing may take up to 3 business days. We'll notify you if there's an unusual delay.
Shipping Carriers
We ship via trusted courier partners across Pakistan:
The courier is assigned based on your delivery area and the shipping option you select at checkout.
Shipping Rates & Estimated Times
| Region | Est. Time | Cost |
|---|---|---|
| Lahore, Karachi, Islamabad | 2โ3 days | Free over Rs. 999 / Rs. 150 |
| Other major cities | 3โ5 days | Rs. 200 |
| Remote areas | 5โ7 days | Rs. 250 |
* Estimates begin from dispatch date, not order date.
Order Tracking
Once your order is dispatched, you'll receive an SMS and/or email with a tracking number and a link to track your shipment. You can also check your order status in your dashboard.
Delivery Attempts
Our courier partners make up to 3 delivery attempts. If all attempts fail, your parcel is returned to us. Contact us at info@qrlocater.com to arrange re-delivery (additional shipping charges may apply).
Damaged in Transit
If your order arrives damaged, photograph the packaging and item immediately and email us at info@qrlocater.com within 48 hours of delivery. We'll arrange a free replacement at no additional cost.
International Shipping
Currently, QrLocater ships within Pakistan only. International shipping is on our roadmap so join our mailing list to be notified when it launches.
Questions about your order?
We typically respond within 4 hours during business hours.
Also see: Refund Policy ยท Privacy Policy ยท Terms & Conditions